Template — not final. Washington regulates refunds for training programs, and your policy must comply with the applicable statutory requirements. Have a Washington‑licensed attorney confirm this language and the specific windows before publishing. Replace every bracketed item.
Last updated: [DATE]
Payment reserves your seat in a class. Installment ("Buy Now, Pay Later") arrangements, where offered, are handled by our third‑party payment provider under their terms.
If you need to cancel or reschedule, contact us at [CONTACT EMAIL] as early as possible. Refund eligibility depends on how far in advance you cancel:
These windows must be set to comply with Washington's statutory refund requirements for training programs.
If we cancel or reschedule a class, you will be offered a transfer to another class or a refund as described here and as required by law.
[List any third‑party fees or materials that are non‑refundable, if applicable. Attorney to confirm this is permissible.]
Send your request to [CONTACT EMAIL] with your name and enrollment details. We'll confirm receipt and process eligible refunds to your original payment method within [X] business days.
Questions about refunds: [CONTACT EMAIL].